We are committed to protect your privacy online the best we can.
We have created our Privacy Policy ("Policy") Statement in order to demonstrate our firm commitment for protecting the privacy of our shoppers.
What information does www.sblbus.com collect?
In order to better provide you with numerous products and services, we collect two forms of information which are about visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth experience with our website.
Non-Personally Identifiable Information
This refers to information that does not, by itself, identify as a specific individual. We gather certain information about you based on where you visited on our web site in several ways. This information is then compiled and analyzed on both personally and an aggregately basis. Such information may include the Web site's Uniform Resource Locator ("URL") information as well as your Internet Protocol ("IP") address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route or reroute information based on the IP address of the destination. In another word, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computer requires an IP address in order for user to communicate over the Internet.
IP Adresses
We collect IP addresses for the purposes of system administration, gathering broad demographic information, enabling ads to be served on our web site, reporting Non-Personally Identifiable Information to our advertisers, and monitoring the level of activity on our site. We collect information from visitors from our site, such as the URLs they came from, their IP addresses, domain types (e.g., .com or .org), browser type, country, state, possible telephone area code where their servers are located, the pages viewed by customers during their visits, and any search keywords entered on our site.
Contact
When you contact us via the online form, we collect personally identifiable information from you. We will collect your name, e-mail address, work address, telephone number, title, organization, specifications, how you heard about us, referring URL, and IP address. We collect such information in order to map marketing data, and also in order to get in contact with you regarding your request and/or to send you promotional materials. Before submit your form, you will have the opportunity to review the form and make any changes in addition to the information it has already contained. Such changes might be automatically kept for future use.
Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Answers from individual survey are kept confidentially although Non-Personally Identifiable Information is collected and will be disclosed to third parties. If you do not wish to participate in a survey, simply refuse such free service when you have been asked.
Contact Information and Third Party Data
If you contact SBL® or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect information in file which specific related to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence regarding your activities or purchases on our site, we may keep the information in a file specific related to you.
Fulfillment
The information collected by SBL® is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will not disclose your Personally Identifiable Information to third parties.
Services Provided on Our Site
Except as otherwise stated in this Policy, at present SBL® does not disclose its customers' Personally Identifiable Information to other merchants.
Compliance with Service of Process or Law Enforcement
Occasionally SBL® may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. SBL® fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
At SBL® you can be assured that you're personal and account information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect the information using advanced firewall technology.
When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
Sale/transfer of personal information
The information you give us when you place an order is only for us. We never send personal information to a third party without your consent, unless required by law.
About our policies
The current privacy policy, as well as general terms and conditions, and contact information, are always posted through links on the main page. If you have questions, please use the contact information to get a hold of us.
